Based in Leesburg, VA

Water Heater Repair in Ashburn, VA

Water heater repair in Ashburn, VA for leaks, cold showers and pilot problems, with emergency plumbers on call 24/7.

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No Hot Water in Ashburn? Start Here

For water heater repair in Ashburn, VA, call Brick Street Plumbing Heat & Air at (240) 969-4911, any hour of the day, with no overtime fees for nights or weekends. Our plumbers fix gas, electric and tankless units, from a pilot that will not stay lit to an element that burned out or a valve that keeps dripping. When the tank itself is leaking, we tell you straight that repair is off the table and walk you through replacement. Either way, you talk to a licensed plumber, not a call center.

Homeowners searching for an emergency plumber in Ashburn usually have one of two problems: water on the floor or no hot water at all. Both are worth a call. Much of Ashburn's housing in Loudoun County dates from the 1990s and 2000s, which means plenty of garages, basements and townhouse closets hold a water heater well into middle age, and hard water is common in the region, so sediment builds up inside the tank over the years. See our Ashburn service page for the other plumbing work we do in town.

LEAKING RIGHT NOW?

What to Do Before the Plumber Arrives

Find the cold water line on top of the tank and close its shutoff valve. That stops new water from feeding the leak. On a gas unit, turn the gas control knob to the off or pilot setting. On an electric unit, switch off the water heater breaker so the elements do not burn out in an empty tank. Move boxes and anything else you care about away from the puddle, then call us. If the water is coming from a pipe or fitting above the tank rather than the tank itself, the fix is often a simple one. Do not try to drain a hot tank yourself unless you know how. The water can be scalding, and an old drain valve may not close again once it is opened.

Gas, Electric and Tankless: What Usually Fails

Each type has its own short list of weak spots.

Gas tank heaters

Thermocouples, flame sensors and gas control valves are the usual suspects when the burner will not light or stay lit. We also check the flue so exhaust leaves the house properly.

Electric tank heaters

Lukewarm water or none at all usually means a failed heating element or thermostat. A tripped high-limit switch can point to a deeper wiring issue.

Tankless units

Scale inside the heat exchanger, error codes and ignition faults are common. A descaling flush often restores full output.

Valves and fittings

A dripping temperature and pressure relief valve or a leaking drain valve can usually be replaced without swapping the whole heater.

Sediment and the anode rod

Rumbling, popping or rusty hot water tells us the tank needs flushing or a new anode rod. Softened water slows the buildup.

Straight from Google

What Customers Say About Our Water Heater Work

4.6282 verified Google reviews

Fantastic service - bought a home with a very old hot water heater, and Brick Street’s quote came out to be substantially less than the other plumbers I spoke with. No compromise on service for the price, though - Mary was incredibly responsive and friendly when it came to scheduling a time to install the new water heater, and Tylerr did an outstanding job getting the water heater set up and running. Overall very easy to work with, reasonably priced, and professional!

Alex LafranceJul 2026 · Google

⭐⭐⭐⭐⭐ Excellent Service – Highly Recommend Brick Street Plumbing Water Heaters I recently had my entire HVAC system replaced after my old unit had been in my home for over 20 years. I requested an estimate through Home Depot, and they referred me to Brick Street Plumbing. Water Heaters, From beginning to end, my experience was excellent! Brian came to my home, carefully explained the different options available, and walked me through the entire installation process. He was very professional, knowledgeable, patient, and always available to answer my questions. Communication with Brian was outstanding throughout the entire project. One of the best parts of the installation was that they were able to relocate my water heater into an unused space in my basement. This made the entire HVAC area much more spacious, organized, and accessible. I am extremely happy with how everything turned out! I also want to recognize Austin, Gmo, and Dani for their excellent work. They were professional, hardworking, respectful of my home, and paid great attention to detail. The entire team did an amazing job! Replacing an HVAC system is a major investment, but Brick Street made the entire experience smooth and stress-free. I am extremely satisfied with the quality of their work, professionalism, and customer service. I highly recommend Brick Street to anyone looking for a reliable company for HVAC installation or replacement.

Jose CamposOct 2026 · Google

They did an outstanding job replacing my gas water heater with an electric one, including all the conversions.

Whiting WickerOct 2026 · Google

I couldn’t be happier with my experience with Brickstreet Plumbing and their installation of my new HVAC systems. From start to finish, the entire team demonstrated an outstanding level of professionalism, knowledge, and care. The quality of their work and the way they treated my home exceeded my expectations. Brian truly goes above and beyond to make sure everything is done right and that his customers are completely satisfied. He takes pride in his work and leads a team that reflects the same high standards. I especially want to recognize Marlon, Austin, and Dani. They were absolutely fantastic! All three showed incredible professionalism, respect, and dedication throughout the job. They were meticulous with every detail, took the time to make sure everything was properly installed, and maintained a clean and organized work area. They treated my home with care and respect, which meant a great deal to me. Their attention to detail, work ethic, and commitment to doing things the right way truly stood out. You can tell they take pride in their work and genuinely care about the quality of the results. I would recommend Brickstreet Plumbing to everyone without hesitation. I will absolutely hire them for future projects. After experiencing this level of service, professionalism, and trust, I honestly cannot imagine going with another company. Thank you, Brian, Marlon, Austin, and Dani, for doing such an outstanding job! You have earned my trust and appreciation, and I highly recommend your team to anyone looking for exceptional plumbing and HVAC services.

Aman SethiOct 2026 · Google

Update 10/2/2026 The manager got in touch with us and promptly sent out a service technician that was able to quickly diagnose and troubleshoot the issue with our thermostat. ------------------------------------------------------------------------------------------------------ We got our AC replaced by Brick Street through Home Depot. After a week our AC wasn't working so we had to put in a service call. They came out and fixed it. Then our heating wasn't working and we put in a service call to have a tech come out to and troubleshoot but their HVAC department has been non responsive via email or voice mail. We are not able to get in contact with them at all. Will not be doing business with this company again. Very poor customer service.

Hai NguyenOct 2026 · Google

Great service and installation by Tyler!

Adrian CalameAug 2026 · Google

Very very pleasant and professional and explained everything...

Mary CarterJul 2026 · Google

Read all 282 reviews

HONEST ANSWERS

Fix It or Replace It: How We Decide

A leaking tank is the one problem that settles the question, because a corroded steel lining cannot be patched. Almost everything else on a water heater can be repaired, and we will say so. When the call is close, we look at the age on the label, the condition of the anode rod, how much sediment has built up and whether the heater still covers your household's demand. A thermocouple on a heater in good shape is worth replacing. The same part on a rusty tank near the end of its life may not be. You get the facts and make the decision.

Hot Water Back, Day or Night

Ashburn plumbers on call 24/7.

Call (240) 969-4911. If the tank has reached the end of its life, our water heater repair team can handle a replacement too, here and across the towns we serve.

Open now · 24/7

(240) 969-4911

Based in Leesburg, VA.

4.6 from 282 Google reviews

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Frequently asked questions

Who can fix a leaking water heater in Ashburn at night?

Brick Street Plumbing Heat & Air takes water heater calls 24/7, and there is no overtime fee, so a midnight visit costs the same as a daytime one. While you wait, close the cold water valve on top of the tank and shut off the gas or the breaker. Then call (240) 670-3388 and tell us where the water is coming from.

Why does my water heater make popping or rumbling sounds?

Those noises usually come from sediment on the bottom of the tank. Minerals settle out of the water, and when the burner or element heats the layer, trapped water bubbles through it and pops. Flushing the tank can quiet it if the buildup is caught early. Heavy sediment also wastes energy and can shorten the life of the tank.

Can a water heater leaking from the bottom be repaired?

Usually not, if the tank itself is leaking. Once the steel lining corrodes through, the only real fix is replacement. Water near the base does not always mean the tank failed, though. A loose drain valve, a dripping relief valve line or condensation can look similar, so it is worth having a plumber confirm the source first.

Why does my electric water heater only make lukewarm water?

Most electric water heaters have two heating elements, and when one burns out you get water that is warm but never hot, or hot water that runs out quickly. A failed thermostat can cause the same symptom. A plumber can test each element and thermostat with a meter and replace only the part that has failed.

Do I need a plumber or an HVAC company for a water heater?

A plumber is the right call for a water heater, since it connects to your water supply and drain lines. Our technicians are dual-certified in plumbing and HVAC, so the same company can also look at a gas line, venting or a combined heating system if that turns out to be part of the problem.

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