Open 24/7 Same rate nights, weekends & holidays No overtime fees 4.6 on Google · 282 reviews Call or text (240) 969-4911
Water Heater Repair in Leesburg, VA

Based in Leesburg, VA

4.6 from 282 Google reviews

Water Heater Repair in Leesburg, VA

Water Heater Repair in Leesburg, VA: gas, electric, and tankless, diagnosed fast by Loudoun County's certified plumbing team.

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rumbling popping or banging sounds work, professional service in Leesburg, VA

Leesburg Water Heater Repair, Honest and Fast

Water heater repair in Leesburg is what the Brick Street Plumbing Heat & Air team handles every day, gas tanks, electric units, and tankless systems across Loudoun County. If your water's running cold, your tank is making a popping or rumbling sound, or you've spotted moisture collecting at the base, call (240) 969-4911 and we'll get a certified tech out to you fast. We don't charge overtime fees, so a Saturday morning call costs the same as a Tuesday afternoon one. No surprises on the invoice.

What we find most often: sediment buildup from Loudoun County's hard water is the single biggest reason water heaters fail before they should. Mineral deposits settle at the bottom of the tank, force the burner to work harder, and shorten the unit's life by years. We drain and flush the tank, test the heating elements or burner assembly, check the anode rod, and inspect the pressure relief valve on every service call, not just the part that caused you to pick up the phone. For tankless units, we descale the heat exchanger and verify the flow sensor and igniter. What drives cost on any repair is the type of unit, its age, whether parts need ordering, and the condition of your existing connections and venting. Every job is different, contact Brick Street Plumbing Heat & Air for an accurate estimate.

Warning Signs

Signs Your Water Heater Needs Attention Now

Catching these early almost always means a repair instead of a replacement.

No Hot Water or Inconsistent Temperature

If the water runs cold or swings between scalding and lukewarm, the heating element, thermostat, or pilot assembly is usually the culprit. These are repairable parts on most units.

Rumbling, Popping, or Banging Sounds

Hard water in Loudoun County leaves sediment on the tank floor. When that layer gets thick enough, the burner heats it and you hear that knocking. Left alone, it cracks the tank lining.

Rust-Colored or Cloudy Water

Discolored hot water usually means the anode rod has worn out and the tank is starting to corrode from the inside. Replacing the rod early saves the tank. Waiting does not.

Water Pooling Around the Base

A small drip at a fitting is a simple fix. Water pooling under the tank often means the tank itself has cracked. At that point, replacement is the honest call. We'll tell you which one it is.

Unit Is 10 or More Years Old

Traditional tank water heaters run 10 to 15 years. Tankless units last closer to 20 with proper maintenance. If yours is approaching that window and repairs are stacking up, we'll walk you through the math on replacement.

Pilot Light Won't Stay Lit

On gas units, a pilot that keeps going out points to a faulty thermocouple or a draft issue with the venting. It's a straightforward fix, but not one to ignore, an unlit pilot in winter leaves you without heat and hot water at once.

Our Process

How a Brick Street Water Heater Service Call Works

  1. Diagnosis First

    Our tech runs a full inspection, thermostat, elements or burner, anode rod, pressure relief valve, and connections. You get a plain-English explanation of what's wrong before any repair begins.

  2. Honest Repair or Replace Recommendation

    We don't push replacement when a repair makes sense. If the unit is young and the fix is straightforward, we say so. If it's aging and repair costs are stacking, we'll tell you that too, and explain why.

  3. Clean, Permitted Work

    We handle any required permits for Leesburg and Loudoun County, reconnect gas or electrical properly, and test the unit fully before we leave. The area gets cleaned up. That's just how we work.

Repair vs. Replace: How to Decide

Homeowners ask us this question on almost every call. Here's the honest version: if your unit is under 8 years old and the repair is a single component, fix it. If it's over 10 years old, if you've called for repairs twice in the past 12 months, or if the tank itself is leaking, replacement is almost always the better investment. A new unit is more efficient than a degraded old one even before you factor in the repair cost. We'll never push you toward a replacement to run up a bill. Our dual-certified technicians are licensed plumbing professionals, and they'll tell you what they'd do in your house. We also offer tankless water heater installation for Loudoun County homeowners who want to eliminate the tank entirely. Loudoun County's hard water accelerates wear on traditional tanks faster than the national average, so that conversation comes up often here. If you're not sure which way to go, call us and we'll walk through it with you at no obligation.
rust colored or cloudy water work, professional service in Leesburg, VA

What Loudoun County Hard Water Does to Your Water Heater

Northern Virginia's water is hard. Most of Loudoun County pulls water with elevated mineral content, and those minerals settle inside your water heater as calcium and magnesium scale. On a traditional tank, that sediment layer sits between the burner and the water, which means the unit runs longer and hotter to deliver the same temperature. Energy costs climb. Recovery time slows. The tank lining takes more stress than it was designed for. Tankless units aren't immune either, scale builds inside the heat exchanger and chokes flow. We flush and descale both tank and tankless systems as part of our service visits. If hard water is the underlying problem, we can also talk through a whole-house water filtration or softener system that protects every appliance in the home, not just the water heater. Dealing with the source is cheaper long-term than replacing appliances that wear out too soon. If you're in Sterling, Lansdowne, or Brambleton, you're dealing with the same water conditions, and we serve all of those areas.
water heater repair work, professional service in Leesburg, VA

What Brick Street Brings to Every Call

4.6 stars across 282 Google reviews. Here's what backs that up.

Certified and dual-certified technicians
Licensed plumbing and HVAC professionals, not generalists.
24/7 availability, no overtime fees
The rate doesn't change because it's a weekend or after hours.
Full-system diagnosis on every visit
We don't fix just the symptom and leave.
Permits handled
We pull required Leesburg and Loudoun County permits. You don't chase paperwork.

Straight from Google

What Leesburg Homeowners Say

4.6282 verified Google reviews
Fantastic service - bought a home with a very old hot water heater, and Brick Street’s quote came out to be substantially less than the other plumbers I spoke with. No compromise on service for the price, though - Mary was incredibly responsive and friendly when it came to scheduling a time to install the new water heater, and Tylerr did an outstanding job getting the water heater set up and running. Overall very easy to work with, reasonably priced, and professional!
Alex LafranceAlex LafranceJul 2026 · Google
⭐⭐⭐⭐⭐ Excellent Service – Highly Recommend Brick Street Plumbing Water Heaters I recently had my entire HVAC system replaced after my old unit had been in my home for over 20 years. I requested an estimate through Home Depot, and they referred me to Brick Street Plumbing. Water Heaters, From beginning to end, my experience was excellent! Brian came to my home, carefully explained the different options available, and walked me through the entire installation process. He was very professional, knowledgeable, patient, and always available to answer my questions. Communication with Brian was outstanding throughout the entire project. One of the best parts of the installation was that they were able to relocate my water heater into an unused space in my basement. This made the entire HVAC area much more spacious, organized, and accessible. I am extremely happy with how everything turned out! I also want to recognize Austin, Gmo, and Dani for their excellent work. They were professional, hardworking, respectful of my home, and paid great attention to detail. The entire team did an amazing job! Replacing an HVAC system is a major investment, but Brick Street made the entire experience smooth and stress-free. I am extremely satisfied with the quality of their work, professionalism, and customer service. I highly recommend Brick Street to anyone looking for a reliable company for HVAC installation or replacement.
Jose CamposJose CamposOct 2026 · Google
They did an outstanding job replacing my gas water heater with an electric one, including all the conversions.
Whiting WickerWhiting WickerOct 2026 · Google
I couldn’t be happier with my experience with Brickstreet Plumbing and their installation of my new HVAC systems. From start to finish, the entire team demonstrated an outstanding level of professionalism, knowledge, and care. The quality of their work and the way they treated my home exceeded my expectations. Brian truly goes above and beyond to make sure everything is done right and that his customers are completely satisfied. He takes pride in his work and leads a team that reflects the same high standards. I especially want to recognize Marlon, Austin, and Dani. They were absolutely fantastic! All three showed incredible professionalism, respect, and dedication throughout the job. They were meticulous with every detail, took the time to make sure everything was properly installed, and maintained a clean and organized work area. They treated my home with care and respect, which meant a great deal to me. Their attention to detail, work ethic, and commitment to doing things the right way truly stood out. You can tell they take pride in their work and genuinely care about the quality of the results. I would recommend Brickstreet Plumbing to everyone without hesitation. I will absolutely hire them for future projects. After experiencing this level of service, professionalism, and trust, I honestly cannot imagine going with another company. Thank you, Brian, Marlon, Austin, and Dani, for doing such an outstanding job! You have earned my trust and appreciation, and I highly recommend your team to anyone looking for exceptional plumbing and HVAC services.
Aman SethiAman SethiOct 2026 · Google
Update 10/2/2026 The manager got in touch with us and promptly sent out a service technician that was able to quickly diagnose and troubleshoot the issue with our thermostat. ------------------------------------------------------------------------------------------------------ We got our AC replaced by Brick Street through Home Depot. After a week our AC wasn't working so we had to put in a service call. They came out and fixed it. Then our heating wasn't working and we put in a service call to have a tech come out to and troubleshoot but their HVAC department has been non responsive via email or voice mail. We are not able to get in contact with them at all. Will not be doing business with this company again. Very poor customer service.
Hai NguyenHai NguyenOct 2026 · Google
Great service and installation by Tyler!
Adrian CalameAdrian CalameAug 2026 · Google
Very very pleasant and professional and explained everything...
Mary CarterMary CarterJul 2026 · Google
Read all 282 reviews

Common Water Heater Questions

How long do tank and tankless water heaters typically last in Loudoun County?
Traditional storage tank units run 10 to 15 years under normal conditions. In Loudoun County, hard water accelerates sediment buildup, which shortens that window if the unit isn't flushed annually. Tankless systems last closer to 20 years but need descaling every 1 to 2 years here specifically. Regular plumbing maintenance extends both.
What's the difference between a gas and electric water heater repair?
Gas units involve the burner assembly, thermocouple, pilot, gas valve, and venting. Electric units involve one or two heating elements and a thermostat. Both can also have failing anode rods, pressure relief valves, and sediment issues. Gas repairs involve a combustion and venting check that electric units don't. Our technicians are licensed for both.
What should I do if my water heater is leaking?
Turn off the cold water supply valve at the top of the unit. If it's a gas heater, set the gas valve to 'pilot.' If electric, shut off the breaker. Then call (240) 969-4911. A drip at a fitting is often a quick fix. Water pooling under the tank may mean the tank has cracked, and that's a replacement conversation. Don't wait, a slow leak gets worse fast.
Is a tankless water heater worth the switch for a Leesburg home?
For most Loudoun County homes, yes, tankless units eliminate standby heat loss and last significantly longer. The tradeoff is a higher upfront cost and the need for descaling maintenance given local water hardness. Homes with multiple simultaneous high-demand points (two showers running at once) may need a larger unit or dual setup. We'll size it correctly before we recommend it.
Can sediment in my tank be flushed out, or is it too late?
If the tank itself is intact and not corroded through, flushing can restore significant efficiency and buy years of life. If the buildup has damaged the lining or the anode rod is fully depleted and corrosion has started, flushing won't reverse the damage. Our tech can tell you which situation you're in after the inspection. We won't flush a tank that needs replacing and charge you for it.
Do I need a permit to replace a water heater in Leesburg, VA?
Yes, most water heater replacements in Leesburg and Loudoun County require a permit, especially when fuel type changes or the unit relocates. Brick Street handles permit pulls as part of the job. We don't skip that step to save time, unpermitted water heater work can create insurance and resale problems for you down the line.
What's the difference between repairing a gas vs. electric water heater?
Gas units involve the burner assembly, thermocouple, pilot light, gas valve, and venting system. Electric units use one or two heating elements and a thermostat. Both can have failing anode rods, pressure relief valves, and sediment buildup. Gas repairs also require a combustion and venting inspection that electric units don't. Our technicians are licensed and certified for both fuel types.
What should I do immediately if my water heater is leaking?
Shut off the cold water supply valve at the top of the tank. For a gas unit, turn the gas valve to 'pilot.' For electric, cut the breaker. Then call us at (240) 969-4911. A drip at a connection fitting is usually a quick repair. Water standing under the tank may mean the tank itself has failed, don't wait to find out which one it is.
Is a tankless water heater worth the cost upgrade for a Loudoun County home?
For most homes, yes. Tankless units eliminate standby heat loss, last significantly longer than tank units, and handle demand well in newer Loudoun County construction. The tradeoff is a higher upfront cost and annual descaling given local water hardness. Homes with high simultaneous demand may need proper sizing or a dual-unit setup. We'll walk you through the numbers before recommending either way.
Can flushing my water heater actually extend its life, or is it too late?
Flushing works well if the tank lining is intact and the anode rod hasn't fully depleted. It removes sediment that forces the burner to overwork and can add several years to the unit's life. If corrosion has already started inside the tank, flushing won't reverse it. Our tech will inspect the unit and tell you honestly which situation you're in before recommending any service.
Do water heater replacements in Leesburg require a permit?
Yes, most replacements require a permit in Leesburg and Loudoun County, particularly when the fuel type changes or the unit is being relocated. Brick Street handles permit pulls as part of the project. Skipping the permit saves time on install day and creates problems at resale or with insurance claims later. We don't skip that step.
How does Loudoun County's hard water specifically affect my water heater?
Northern Virginia water carries elevated calcium and magnesium levels that settle inside the tank as scale. That layer sits between the burner and the water, forcing the unit to run longer to reach temperature. Energy use climbs, recovery time slows, and the tank lining takes more stress than it was built for. Tankless heat exchangers can get choked with scale too. Annual flushing helps; pairing it with a water softener helps more.

In the field

A look at our work

water pooling around the base work, professional service in Leesburg, VA

Cold Water, Leaking Tank, Broken Pilot: Call Us Now

Brick Street Plumbing Heat & Air is available 24/7 with no overtime fees. Our certified technicians serve Leesburg, Ashburn, Sterling, and all of Loudoun County.

Don't spend another morning adjusting to a cold shower. Call (240) 969-4911 and we'll get a licensed tech to you fast.

Open now · 24/7

(240) 969-4911

Based in Leesburg, VA.

4.6 from 282 Google reviews
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