Based in Leesburg, VA

Water Heater Repair in Gainesville, VA

Water heater repair in Gainesville, VA by a plumber who can also handle the gas line, venting and the pipes around it.

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A Gainesville Plumber for Hot Water Problems

Brick Street Plumbing Heat & Air provides water heater repair in Gainesville, VA around the clock, with no overtime fees for nights, weekends or holidays. Call us if the water never gets hot, turns lukewarm halfway through a shower, smells like rotten eggs, or if you spot water under the tank. Our plumbers are licensed and dual-certified in plumbing and HVAC, so a gas valve, a flue or the supply piping around the heater is all within the same visit. We find the failed part, explain it in plain terms, and fix it when a repair is the right move.

Many Gainesville townhomes put the water heater in a small closet or an unfinished corner of the basement, and plenty of single-family houses in the area have it next to the furnace in a utility room. Space is tight in a lot of those spots, which affects both repair access and which replacement units will fit. Homeowners also call us as their general plumber in Gainesville, VA for leaks, clogs and fixtures, and many of those calls start the same way: someone noticed the hot water acting strange.

TANK OR TANKLESS

Two Kinds of Heaters, Different Weak Spots

A standard tank heater keeps a large volume of water hot and ready. Its typical failures are a burned-out element or thermostat on electric models, a bad thermocouple or gas control on gas models, a leaking relief valve, and corrosion once the anode rod has worn away. Sediment from hard water speeds all of that up. A tankless heater only fires when a tap opens. It saves space, which suits a lot of Gainesville townhomes, but it is sensitive to scale in the heat exchanger and to venting problems. Error codes, cold-water sandwiches between bursts of hot, and a unit that will not ignite at low flow are the common complaints. We repair both, and our tankless water heater page goes into more detail on those units. Whichever type you have, the work around it matters as much as the heater. Shutoff valves that will not close, corroded unions and undersized gas lines show up often, and our plumbing crew fixes those at the same time.

Problems We Fix Most Often

Quick descriptions so you know what you might be dealing with before we arrive.

Rotten egg smell

Bacteria in the tank react with the anode rod. Replacing the rod with a different type and flushing the tank usually clears it.

Water under the heater

We trace it to the relief valve, a fitting, the drain valve, condensation or the tank itself. Only the last one means a new heater.

Not enough hot water

A failed element, a broken dip tube or sediment are the usual suspects. Sometimes the tank is just too small for the household now.

Pilot or ignition failure

Thermocouples, igniters and gas controls wear out. We test each one and replace the part that failed.

Scalding or inconsistent temperature

A bad thermostat or mixing valve can cause it. We set and verify a safe temperature before we leave.

Crackling noises from the tank

Scale on the bottom of a gas tank or wrapped around an electric element makes the heater work harder. A flush often quiets it, and we check whether the scale has already done damage.

Straight from Google

What Customers Say About Our Plumbers

4.6282 verified Google reviews

Fantastic service - bought a home with a very old hot water heater, and Brick Street’s quote came out to be substantially less than the other plumbers I spoke with. No compromise on service for the price, though - Mary was incredibly responsive and friendly when it came to scheduling a time to install the new water heater, and Tylerr did an outstanding job getting the water heater set up and running. Overall very easy to work with, reasonably priced, and professional!

Alex LafranceJul 2026 · Google

⭐⭐⭐⭐⭐ Excellent Service – Highly Recommend Brick Street Plumbing Water Heaters I recently had my entire HVAC system replaced after my old unit had been in my home for over 20 years. I requested an estimate through Home Depot, and they referred me to Brick Street Plumbing. Water Heaters, From beginning to end, my experience was excellent! Brian came to my home, carefully explained the different options available, and walked me through the entire installation process. He was very professional, knowledgeable, patient, and always available to answer my questions. Communication with Brian was outstanding throughout the entire project. One of the best parts of the installation was that they were able to relocate my water heater into an unused space in my basement. This made the entire HVAC area much more spacious, organized, and accessible. I am extremely happy with how everything turned out! I also want to recognize Austin, Gmo, and Dani for their excellent work. They were professional, hardworking, respectful of my home, and paid great attention to detail. The entire team did an amazing job! Replacing an HVAC system is a major investment, but Brick Street made the entire experience smooth and stress-free. I am extremely satisfied with the quality of their work, professionalism, and customer service. I highly recommend Brick Street to anyone looking for a reliable company for HVAC installation or replacement.

Jose CamposOct 2026 · Google

They did an outstanding job replacing my gas water heater with an electric one, including all the conversions.

Whiting WickerOct 2026 · Google

I couldn’t be happier with my experience with Brickstreet Plumbing and their installation of my new HVAC systems. From start to finish, the entire team demonstrated an outstanding level of professionalism, knowledge, and care. The quality of their work and the way they treated my home exceeded my expectations. Brian truly goes above and beyond to make sure everything is done right and that his customers are completely satisfied. He takes pride in his work and leads a team that reflects the same high standards. I especially want to recognize Marlon, Austin, and Dani. They were absolutely fantastic! All three showed incredible professionalism, respect, and dedication throughout the job. They were meticulous with every detail, took the time to make sure everything was properly installed, and maintained a clean and organized work area. They treated my home with care and respect, which meant a great deal to me. Their attention to detail, work ethic, and commitment to doing things the right way truly stood out. You can tell they take pride in their work and genuinely care about the quality of the results. I would recommend Brickstreet Plumbing to everyone without hesitation. I will absolutely hire them for future projects. After experiencing this level of service, professionalism, and trust, I honestly cannot imagine going with another company. Thank you, Brian, Marlon, Austin, and Dani, for doing such an outstanding job! You have earned my trust and appreciation, and I highly recommend your team to anyone looking for exceptional plumbing and HVAC services.

Aman SethiOct 2026 · Google

Update 10/2/2026 The manager got in touch with us and promptly sent out a service technician that was able to quickly diagnose and troubleshoot the issue with our thermostat. ------------------------------------------------------------------------------------------------------ We got our AC replaced by Brick Street through Home Depot. After a week our AC wasn't working so we had to put in a service call. They came out and fixed it. Then our heating wasn't working and we put in a service call to have a tech come out to and troubleshoot but their HVAC department has been non responsive via email or voice mail. We are not able to get in contact with them at all. Will not be doing business with this company again. Very poor customer service.

Hai NguyenOct 2026 · Google

Great service and installation by Tyler!

Adrian CalameAug 2026 · Google

Very very pleasant and professional and explained everything...

Mary CarterJul 2026 · Google

Read all 282 reviews

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Same rate at midnight as at noon.

Phone (240) 969-4911 for help now, read about our water heater repair service, or check our full service area.

Open now · 24/7

(240) 969-4911

Based in Leesburg, VA.

4.6 from 282 Google reviews

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Frequently asked questions

Why does my hot water smell like rotten eggs in Gainesville?

That smell usually comes from bacteria in the tank reacting with a magnesium anode rod and producing hydrogen sulfide. It is more noticeable when a heater sits unused or is set at a low temperature. The fix is normally to flush the tank and swap the anode for an aluminum-zinc or powered rod. If the smell is in your cold water too, the cause is in the water supply rather than the heater, and a filtration system may help.

Can a plumber repair a leaking water heater or does it need replacing?

It depends on where the water is coming from. Leaks from the relief valve, the drain valve or a pipe connection can be repaired, often in a single visit. A leak from the tank body means the steel has corroded through, and no repair will hold. A plumber should confirm the source before you buy anything, because condensation on a gas heater can look like a leak when the tank is actually fine.

How do I turn off my water heater in an emergency?

Close the cold water shutoff valve on the pipe entering the top of the heater. Then turn off the energy source: set a gas heater's control knob to off or pilot, or switch off the breaker for an electric one. If water is spreading, open a nearby hot tap to relieve pressure and move belongings away from the area. Then call a plumber. Brick Street answers 24/7 and does not charge extra for after-hours calls.

Do you service tankless water heaters in Gainesville townhomes?

Yes. Tankless units are common in townhomes because they open up closet space. We diagnose error codes, clean inlet filters, descale heat exchangers and check the venting, which often runs through a side wall in a townhome. When scale is the recurring problem, regular flushing or a water softener is the long-term fix. If a unit is beyond repair, we can explain whether another tankless model or a tank would work better in your space.

What else can a Brick Street plumber help with in Gainesville?

Pretty much any household plumbing job. We clear clogged drains, repair leaking pipes, replace faucets and toilets, install sump pumps, and handle sewer line problems, including trenchless repair. Because our technicians are licensed in both plumbing and HVAC, we also take care of furnaces, heat pumps and air conditioners, which is handy when the water heater and furnace share the same utility room.

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